Send new login credentials to users

Backend functionalities: user management, course management, reports, certificates, etc.
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Graeme59
FormaLms User
Posts: 96
Joined: Thu May 05, 2016 6:53 am
Version: forma.lms 2.0
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Send new login credentials to users

Post by Graeme59 »

Hi,
Has anybody else found that after

Selecting a user in the organisation chart
More actions
Edit
Ticking the new password box
Completing the new password field
Send new login credentials to users
Submit

No email is sent to the user.
This happens in version 3.3/3.21/3.20/3.01.

Previously it resent the original 'Welcome email' with the updated password.

Cheers
Graeme
alfa24
Senior Boarder
Posts: 1674
Joined: Fri Nov 24, 2017 8:45 am
Version: forma.lms 1.4.2

Re: Send new login credentials to users

Post by alfa24 »

Check under Settings / System Configuration / Event Manager if "User has been modified" event is set for mandatory email notifications.
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max
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Joined: Thu Mar 01, 2012 10:41 am
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Re: Send new login credentials to users

Post by max »

Did you enable the "user has been modified" event?
That's what triggers the notification. If you enable it, it works correctly.

You just have to customize the email text (in the languages) to make it look more like the "welcome email".

Before, the event triggered the initial "welcome emal" notification, now it triggers a different email. And I believe this to be correct, because it's actually a slightly different thing.
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Graeme59
FormaLms User
Posts: 96
Joined: Thu May 05, 2016 6:53 am
Version: forma.lms 2.0
Location: UK
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Re: Send new login credentials to users

Post by Graeme59 »

Hi Max.
Once again you have proved to be the fountain of all knowledge.
Cheers mate.
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