Chat and Messaging Module not working
Chat and Messaging Module not working
Thanks to the reborn of Docebo Community. I have a trouble with the chat module because not working. I apply the patch because had the forbidden problem mentioned here.
But, still not working... no error appear, just don't do nothing. The chat window open, but I don't see any users, when I want to send message, just no publish.
Also, the instant messaging in the course do nothing. I see how many users are on line, but when I click on the number, in previous versions open a popup windows to select the user. Now, just nothing...
Anyone who had this problem and know how to fix? Thanks in advance.
But, still not working... no error appear, just don't do nothing. The chat window open, but I don't see any users, when I want to send message, just no publish.
Also, the instant messaging in the course do nothing. I see how many users are on line, but when I click on the number, in previous versions open a popup windows to select the user. Now, just nothing...
Anyone who had this problem and know how to fix? Thanks in advance.
Re: Chat and Messaging Module not working
Hi Seriel and welcome to the community!
I don't know what to say: in all the docebos 4.05 I have, the chat works correctly.
Concerning the other issue, you're right, the instant messenger is not working anymore. To be honest, I never used this function in my life. Maybe Docebo didn't upgrade it when they issued version 4.
I am not a programmer, so I cannot help you more than this: but there are many developers in this community and I am sure somebody will come up with a solution.
I don't know what to say: in all the docebos 4.05 I have, the chat works correctly.
Concerning the other issue, you're right, the instant messenger is not working anymore. To be honest, I never used this function in my life. Maybe Docebo didn't upgrade it when they issued version 4.
I am not a programmer, so I cannot help you more than this: but there are many developers in this community and I am sure somebody will come up with a solution.
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it
Re: Chat and Messaging Module not working
I have the exactly same problem as Seriel. Chat don't working. It open but no users displayed and can't send message
Re: Chat and Messaging Module not working
Hi, if you get a "forbidden" error you can try modify the root .htaccess file by changing the last instruction as follows:
<FilesMatch "(index\.php|ajax\.adm_server\.php|ajax\.server\.php|paypal\.php|tasks\.php|tiny_mce_gzip\.php|index_tiny\.php|scormXmlTree\.php|soaplms\.php|scorm_page_body\.php|text\.php|users\.php|write\.php)$">
Order Allow,Deny
Allow from all
</FilesMatch>
<FilesMatch "(index\.php|ajax\.adm_server\.php|ajax\.server\.php|paypal\.php|tasks\.php|tiny_mce_gzip\.php|index_tiny\.php|scormXmlTree\.php|soaplms\.php|scorm_page_body\.php|text\.php|users\.php|write\.php)$">
Order Allow,Deny
Allow from all
</FilesMatch>
Re: Chat and Messaging Module not working
Thanks Max and Alberto for you reply. Well, I already patched the .htaccess file because I had that problem before. Curiosly, I had docebo in 2 servers, just in one is mark forbidden. Ok, that's fine. But, still not working the chat.
I used the instant message before (in 3.x) because in classroom, I give my students some instruccions.
Well, thanks for your reply, I will trying to check the code.
I used the instant message before (in 3.x) because in classroom, I give my students some instruccions.
Well, thanks for your reply, I will trying to check the code.