The Elearning Community • Complete the missing fields
Page 1 of 1

Complete the missing fields

Posted: Tue Jul 25, 2023 9:55 am
by atriyoghosh
Everytime I create a new user and login with that user, this message "Complete the missing fields" comes up with following message:

""Any information collected by us, relating to an identifiable person, shall be used only in accordance with the procedures and for the purposes that are here acknowledged to the data subject and where the latter, as required by law, has expressely consented.

- User login and private area
- User newsletter
- User custom content purpose

In handling this information, accuracy and precision shall be met to ensure the integrity and quality of the processed personal data, if you have any question please contact us.""

whenever I click on "I agree" and "Save changes", it takes me back to the same page over and over again.
Why is this happening and how to I get past this message?
Screenshot 2023-07-25 142339.jpg

Re: Complete the missing fields

Posted: Tue Jul 25, 2023 10:15 am
by alfa24
Have you any mandatory but hidden custom fields?

Re: Complete the missing fields

Posted: Tue Jul 25, 2023 10:26 am
by atriyoghosh
alfa24 wrote: Tue Jul 25, 2023 10:15 am Have you any mandatory but hidden custom fields?
I don't think so. I got this error at the time of installing the application for the first time. Then somehow after clicking "i agree" & "save changes" a few times, the error was no more.

but whenever I create a new user from the administrative area, with every user login, this "COMPLETE THE MISSING FIELDS" is being displayed. I don't recall leaving any field unfilled.

Re: Complete the missing fields

Posted: Tue Jul 25, 2023 10:29 am
by alfa24
Sorry, but I can't help further without being on your instance.

Re: Complete the missing fields

Posted: Tue Jul 25, 2023 11:34 am
by max
atriyoghosh wrote: Tue Jul 25, 2023 10:26 am
alfa24 wrote: Tue Jul 25, 2023 10:15 am Have you any mandatory but hidden custom fields?
I don't think so. I got this error at the time of installing the application for the first time. Then somehow after clicking "i agree" & "save changes" a few times, the error was no more.

but whenever I create a new user from the administrative area, with every user login, this "COMPLETE THE MISSING FIELDS" is being displayed. I don't recall leaving any field unfilled.
First: that message appears if you
- selected that the privacy policy has to be approved (mandatory)
and/or
- if you selected that the user must fill in mandatory additional fields upon the first access.

As alfa24 has already said, from the behavior you describe you either have mandatory fields that have been selected as hidden, or mandatory fields that cannot be filled in, such as the "textlabel" field.

You can check your fields under user management, or you can deselect the 2 options I mentioned above.

Hope this helps.

This site uses cookies.

Some of the cookies we use are essential for parts of the site to operate and have already been set. We also use Google Analytics scripts, which all use cookies.
You may delete or block all cookies from this site in your browser options.