The Elearning Community • HTML/text fields dont work
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HTML/text fields dont work

Posted: Wed Dec 17, 2014 1:44 pm
by johnbergen
We have justed installed this software to see if we can use this for our education site. It is a lot to get to know, but we are starting to understand how it works. But we have one problem, we cannot enter any content, where there should be text field for content or description, there is no form. I made two screenshots:

https://www.dropbox.com/s/48re5l4ee38bc ... 2.png?dl=0
https://www.dropbox.com/s/omjfn2cp1rid4 ... t.png?dl=0

Does anyone know what is wrong?

John, Spain

Re: HTML/text fields dont work

Posted: Wed Dec 17, 2014 6:33 pm
by max
Hi John,
from your screenshots, it seems that the integrated tinymce html editor is missing or corrupted, all the sections you are talking about have their own html editor, which is the same for the whole application.
Maybe something went wrong during installation, or there are some permission issues.

Clearing the editor's cache should solve the problem. To do that, go to the following remote folder:

addons\tiny_mce\

look for a file with .gz extension
and a strange and long name, such as: fd5e0d0738d6201a89b3f8248f81797e (just an example)
and delete it.
It should automatically be re-created.

Clear your browser cache and let us know if you solved.

The folder should have writing permission